Shipping Policy & Return Policy

Access to is provided instantly upon sign up. After purchase you can login to the member’s page to see your corresponding software to download and also your credits allocated to your account and ready to spend. Once you’ve redeemed your credits for the serial key of the product you chosen you’ll see a new tab appear that displays all your serial numbers.

Feel free to contact us on the helpdesk if you require further assistance or to manage your subscription as any licensing or billing concerns are handled through our ticket system.

Any orders that have been processed out of error for any reason can be eligible for a refund with no questions asked, though if you find that you are unsatisfied with your purchase depending on the date of the purchase you may not be eligible for a refund and may acquire only a partial refund at 70% as part of our operating costs and time incurred on setup provided support services, any sign up to the site has your subscription details outlined and emailed to you as well as explained thoroughly when requested for more information on sign up pages or our TOS & Shipping policy pages.

Any trial agreement subscriptions are able to be upgraded after their trial time is up for uninterrupted usage, you can cancel at any time using the instant helpdesk ticket system to create a cancellation request. Any 1 day trial can upgrade to their full monthly or lifetime version product, any 3 day trial can upgrade to their monthly or lifetime version of their product. All trial access that are signed up with a card can be billed after the trial period unless cancelled via Help desk which is for all licensing and billing questions in regards to your purchase, you are not purchasing any product directly but access to our services through the use of credits within the site, these credits are not a store of value and are simply to keep track of your purchase to redeem on the marketplace and self serve store as your choice. It is you the client’s responsibility to make cancellation requests either through the helpdesk or through our contact info which is checked thoroughly. Any payments made online are handled online as well as any chargeback attempts will nullify the user’s account access as well can the user conduct if misbehavior occurs.  

To contact us please refer to our contact us page.
For T&C and Privacy policy refer to our Terms & Conditions, Privacy Policy page.